PUNARVAAZHVU MATRIMONY

Exclusive Hindu Second Marriage Matrimony

Privacy & Policy

A Trusted Hindu Second Marriage Service Built on Tradition and Respect

Privacy Policy

PUNARVAAZHVU MATRIMONY respects the privacy of our members and is committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect when you use our website, how we use it, how we protect it and when it may be shared.

By registering or using PUNARVAAZHVU MATRIMONY, you agree to the practices described in this Privacy Policy.

1. About PUNARVAAZHVU MATRIMONY

PUNARVAAZHVU MATRIMONY is a matrimonial profile discovery and contact platform based in Coimbatore, Tamil Nadu.

The platform allows members to register matrimonial profiles, search profiles, show interest, communicate through available features and access selected profile contact details through applicable Premium Membership or contact access services.

PUNARVAAZHVU MATRIMONY is operated and managed by RINDIAR Software Services, Coimbatore, Tamil Nadu.

2. Information We May Collect

When you register or use our website, we may collect information that you provide directly to us.

This may include:

  • • Name or display name
  • • Gender
  • • Date of birth or age
  • • Marital status
  • • Mobile number
  • • Email address
  • • Location, city or district
  • • Address or locality details where voluntarily provided
  • • Education details
  • • Profession or occupation
  • • Income-related information where provided
  • • Family details
  • • Religion/community information where applicable
  • • Horoscope-related information where applicable
  • • Partner preference details
  • • Other matrimonial profile information

Profile Photos

If you upload a photograph to your matrimonial profile, the photograph may be displayed to other members according to the profile visibility and privacy settings available on the website.

You should upload only photographs that you have the right and permission to use.

Communication Information

If you use our interest or messaging features, information relating to those interactions may be stored as part of your account activity.

This may include:

  • • Interest requests
  • • Messages
  • • Replies
  • • Notifications
  • • Communication history related to the platform

Payment Information

When you purchase a Premium Membership or contact access, payment-related transaction information may be processed.

Depending on the payment method and payment service provider, this may include:

  • •Transaction ID
  • • Payment reference number
  • • Amount paid
  • • Payment date
  • • Payment status
  • • Other transaction-related information

We do not ask members to share their OTP, UPI PIN, ATM PIN, banking password or payment password with us.

Actual card, banking or UPI payment credentials may be handled directly by the applicable payment gateway or financial service provider.

3. Information Collected During Mobile Verification

We may use mobile verification to help confirm that a registered mobile number is accessible to the person creating or managing the account.

We may record the verification status and related account information.

Mobile verification does not mean that we guarantee the member's identity, background, character, education, employment, financial position or other personal information.

4. Information Collected When You Contact Us

If you contact our support team by phone, email, website form or through our Coimbatore office, we may collect information required to understand and respond to your request.

This may include:
  • • Name
  • • Mobile number
  • • Email address
  • • Account-related information
  • • Payment or transaction reference, where required
  • • Details of your support request

We use this information only as reasonably necessary to provide support and resolve the issue.

5. How We Use Your Information

We may use collected information to:

  • • Create and manage your account
  • • Create and display your matrimonial profile
  • • Verify your mobile number
  • • Review and approve profiles
  • • Provide profile search functionality
  • • Show suitable profiles based on available search criteria
  • • Process Premium Membership and contact access
  • • Maintain contact credit records
  • • Send interest and message notifications
  • • Provide customer support
  • • Respond to enquiries
  • • Detect suspicious, fraudulent or abusive activity
  • • Improve profile quality and website functionality
  • • Maintain website security
  • • Prevent misuse of the platform
  • • Maintain transaction and account records
  • • Comply with applicable legal requirements

We do not use your personal information for purposes unrelated to the operation of the matrimonial platform unless permitted or required by applicable law.

6. How Your Matrimonial Profile Is Used

The information you provide as part of your matrimonial profile may be made available to other registered members so that they can search and evaluate profiles.

The exact information visible to other members may depend on the profile fields, website features and privacy controls available at the time.

We aim to avoid publicly displaying sensitive contact details such as your mobile number on open profile listings.

Your contact details may be made available to another member through the applicable Premium Membership or contact access system.

7. Contact Details and Privacy

Your mobile number and other direct contact information are not intended to be publicly displayed on ordinary profile listings.

Where contact access is available, a member may access contact information according to the applicable membership or contact credit rules.

Once you voluntarily share your contact information directly with another member, the subsequent use of that information by that person is outside our direct control.

Members should therefore use reasonable care when sharing personal information.

8. Messages and Interest Requests

When you send an I'm Interested request or message to another member, the relevant information may be stored and used to provide the communication feature.

The receiving member may receive a notification.

Access to received messages, replies or information about who showed interest may depend on the applicable Premium Membership features.

Members should not include unnecessary sensitive personal information in messages.

9. Information Shared With Service Providers

We may use trusted third-party service providers where necessary to operate the website and provide our services.

These may include providers for:

  • • Website hosting
  • • Payment processing
  • • SMS or mobile verification
  • • Email communication
  • • Technical infrastructure
  • • Website security
  • • Website analytics
  • • Other essential technology services

These providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.

We do not sell your matrimonial profile information to third parties as a commercial data-selling business.

10. Payment Processing

Payments may be processed through third-party payment gateway providers.

When you make a payment, some payment information may be handled directly by the applicable payment provider according to its own privacy policy and security practices.

PUNARVAAZHVU MATRIMONY may receive transaction-related information such as payment status, amount, transaction reference and date for account activation, customer support, accounting and verification purposes.

We do not ask you to provide your banking password, UPI PIN, OTP or ATM PIN to our staff.

11. Cookies and Similar Technologies

Our website may use cookies or similar technologies to:

  • • Keep you logged in
  • • Maintain session information
  • • Remember certain preferences
  • • Improve website functionality
  • • Understand website usage
  • • Improve security
  • • Analyse website performance

You may be able to control or disable cookies through your browser settings.

Disabling certain cookies may affect some website features.

12. Website Analytics

We may use website analytics or similar tools to understand how visitors and members use our website.

This may help us understand information such as:

  • • Pages visited
  • • General website usage
  • • Device or browser information
  • • Approximate usage patterns
  • • Website performance

Analytics information is used to improve our website and services.

13. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss or disclosure.

However, no website or internet-based service can guarantee complete security.

Members are also responsible for protecting their account credentials and should not share passwords, OTPs or other security information with anyone.

If you believe your account has been compromised, please contact us as soon as possible.

14. How Long We Keep Information

We may retain personal and account information for as long as reasonably necessary to:

  • • Maintain your account
  • • Provide our services
  • • Maintain transaction records
  • • Resolve disputes
  • • Prevent fraud or misuse
  • • Meet legal, accounting or regulatory requirements
  • • Protect our rights and legitimate business interests

When information is no longer reasonably required, it may be deleted, anonymised or securely disposed of, subject to applicable legal or operational requirements.

15. Deleting or Deactivating Your Profile

If you no longer wish to use PUNARVAAZHVU MATRIMONY, you may contact our support team regarding profile deactivation or account-related requests.

Depending on the circumstances, certain information may need to be retained for legitimate purposes such as transaction records, fraud prevention, dispute resolution or legal requirements.

Deactivating a profile does not automatically create a right to a refund for any previously purchased Premium Membership or contact access.

Refund matters are governed by our Refund & Cancellation Policy.

16. User Rights and Requests

Subject to applicable law and reasonable verification, you may contact us regarding your personal information and request appropriate action, such as:

  • • Updating incorrect profile information
  • • Correcting account details
  • • Requesting profile deactivation
  • • Raising a privacy-related concern
  • • Asking about the use of your personal information

We may need to verify the account holder before processing certain requests.

17. Children's Privacy

PUNARVAAZHVU MATRIMONY is intended for adults who are legally eligible to seek marriage.

We do not knowingly create matrimonial services for children or minors.

If we become aware that information belonging to a minor has been submitted improperly, we may take appropriate steps to remove or restrict the information.

18. Family Members or Others Managing a Profile

A family member may assist an individual with registration or profile management where permitted.

However, the person whose matrimonial profile is being created should be aware of and consent to the use of their personal information.

The person providing information to us is responsible for having the necessary permission to provide such information.

19. Publicly Available Information

Members should avoid placing highly sensitive personal information in profile descriptions, photographs, messages or other areas where it may be viewed by other members.

For your own safety, do not publicly share:

  • • Banking information
  • • UPI PIN
  • • OTP
  • • Passwords
  • • Government identification numbers
  • • Financial account details
  • • Other unnecessary sensitive information

20. Fraud, Misuse and Safety

We may review account or profile information where reasonably necessary to identify:

  • • Fake profiles
  • • Duplicate profiles
  • • Fraudulent activity
  • • Suspicious behaviour
  • • Harassment
  • • Misuse of contact details
  • • Other violations of our website policies

Where appropriate, we may restrict, suspend or remove an account.

Please report suspicious activity to our support team.

21. Business and Legal Requirements

We may disclose personal information where reasonably necessary to:

  • • Comply with applicable laws
  • • Respond to lawful requests
  • • Protect the rights or safety of members
  • • Prevent fraud or illegal activity
  • • Protect our website and systems
  • • Enforce our Terms & Conditions
  • • Respond to legal proceedings or government requirements

We will seek to limit such disclosure to what is reasonably necessary for the relevant purpose, subject to applicable law.

22. Business Changes

If there is a business restructuring, merger, transfer of business, acquisition or similar transaction involving PUNARVAAZHVU MATRIMONY or its operating entity, relevant information may be transferred as part of that transaction, subject to applicable law and appropriate privacy protections.

23. Links to Other Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites.

Members should review the privacy policies of third-party websites before providing personal information to them.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices or applicable legal requirements.

Any updated version will be published on this page.

Members are encouraged to review this page periodically.

25. Contact Us About Privacy

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us.

PUNARVAAZHVU MATRIMONY
No. 6, Vaishnavi Complex,
2nd Floor, Ranga Konar Street,
Coimbatore – 641009, Tamil Nadu, India

Phone: 0422 434 8888
Email: info@secondmarriagematrimony.co.in

26. Operated and Managed By

PUNARVAAZHVU MATRIMONY is operated and managed by RINDIAR Software Services, Coimbatore, Tamil Nadu.

Important Notice

PUNARVAAZHVU MATRIMONY is a matrimonial profile discovery and contact platform.

We take reasonable steps to protect member information, but members should also take care when sharing personal information with other members.

Please read this Privacy Policy together with our Terms & Conditions, Safety Guidelines, Community Guidelines and Refund & Cancellation Policy before using our website and services.

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